Marcel Gerold

Marcel Gerold is a seasoned leader with extensive experience in driving customer success and operational efficiency across diverse sectors. Currently serving as Customer Success Lead at jameda GmbH, Marcel focuses on revenue growth through strategic retention and expansion efforts. Previously, as Sales Director at McMakler and Head of Customer Care at Adler Group, Marcel led initiatives that enhanced both customer experience and sales processes within the real estate industry. With a background in customer care and retail management, Marcel is passionate about creating impactful solutions through empathy and collaboration.