Erin McDonald

Erin McDonald has extensive experience in technical enablement and support roles, currently serving as Technical Enablement Manager at Jamf since January 2014 after transitioning from Partner Program Manager. Prior roles at Jamf include Senior Professional Services Engineer, Professional Services Engineer, Senior Field Technician, and Support Specialist. Prior to joining Jamf, Erin worked at My Receptionist from 1997 to January 2014 as a Technology Support Specialist, overseeing system administration and programming in ASP.NET and SQL, and as Operations Supervisor and IT Supervisor, managing a team of virtual receptionists and handling training, performance monitoring, and account management.