Jacob Ludwigson is an accomplished Customer Operations Engineer at Jamf, with a career spanning from April 2015 to the present. Jacob's expertise includes implementing strategic business rules, auditing processes for data governance, and creating data pipelines across various systems such as ServiceNow, Salesforce, and Slack. Notable achievements include identifying significant duplicate records leading to cost savings and establishing a comprehensive data stewardship baseline. Prior to this role, Jacob excelled as a Senior Customer Success Manager and Technical Support Specialist 2 at Jamf, enhancing customer engagement and mentoring new hires. Jacob's earlier experience includes positions at Menards as a Computer Hardware Technician and at Geek Squad as an Advanced Repair Agent. Jacob holds an Associate’s Degree in Computer Systems Networking and Telecommunications from Globe University.
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