Julie Flanakin

Julie Flanakin is an experienced Technical Support Engineer at Jamf since September 2021, specializing in case management for escalated technical issues involving server, networking, and cloud infrastructure, particularly with Jamf Pro and Jamf Connect products. Previous roles include Product Support Technician at The Home Depot, providing remote support in a multinational environment, and various positions at H-E-B, where responsibilities ranged from department lead duties to meeting operational standards in bakery and specialty departments. Julie also has research experience from the University of Texas at Brownsville, along with an Associate's degree in Cybersecurity from Austin Community College.