Kat Whaley is an experienced professional with a diverse background in technical support and customer service. Currently serving as a Launch Manager at Jamf since April 2016, Kat focuses on facilitating successful Jamf Pro implementations through in-person and remote training sessions. Prior experience includes roles at Apple from 2011 to 2016, culminating in the position of Genius Administrator, where responsibilities encompassed managing repair processes, training new staff, and communicating with customers. Additional experience at Apple as a Retail Service Operations Intern and Family Room Specialist involved technical support and policy development. Earlier work experience includes an internship at Walt Disney World in merchandising and office management at Curtainwall Services Inc. Education includes studies at the College of DuPage and Florida Atlantic University.
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