Leonardo Cacioppo

Leonardo Cacioppo is a Senior Professional Services Engineer at Jamf, with a robust background in Apple device management and support. Previously, Leonardo served as an Apple Endpoint Engineer at Argonne National Laboratory and held the position of Apple End User Support Specialist at North Central College, where responsibilities included maintaining Apple devices and managing them with various tools such as Jamf Pro. Additionally, experience as a District Technology Specialist at Berkeley School District 87 involved overseeing a large fleet of Apple computers and iPads. Early career roles at Apple Retail and ISU Catering helped hone customer service and communication skills. Leonardo holds a Master of Business Administration in Management from North Central College and a Bachelor's degree in Communication Studies from Illinois State University.