Nathan Potter is a seasoned IT professional currently working as a Customer Outcomes Engineer at Jamf since May 2022, with a robust background in managing Apple technology. Prior to this role, Nathan served as a Senior Apple Specialist at Providence College, overseeing all institutionally owned Apple devices and acting as a tier 3 escalation path for technical issues. Nathan also operated Creative IT Solution, providing tailored IT support for businesses, and held various positions including MAC Specialist at CompuCom and Business Technology Support at Cox Communications, emphasizing technical support and troubleshooting in diverse environments. Earlier career highlights include roles such as Apple Technician at CHARIHO SCHOOL DISTRICT and Technology Services Manager at The Hotel Roanoke & Conference Center, showcasing extensive experience in customer service and event technology management. Nathan holds a degree in Music Business/Music Industry from the University of Massachusetts Lowell.
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