Ron Heck is a seasoned Senior Technical Writer at Jamf since June 2017, with a robust background in creating software manuals, technical papers, and API documentation while utilizing tools such as Confluence and JIRA. Previous experience includes serving as a Technical Writer at Cargill from July 2014 to June 2017, focusing on documentation for animal nutrition software, and working as a Training and Development Specialist at Toppan Merrill, where Ron developed training for a 100-member desktop publishing team. An educational foundation includes a Master of Science in Technical Communication from Metro State University and dual Bachelor degrees in Mass Communication/Media Studies and English from St. Cloud State University. Additional roles have involved analysis of website usability and sports writing for local newspapers, showcasing a diverse skill set in communication and documentation across industries.
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