Tyler Bilecki currently serves as an Enterprise Customer Success Manager at Jamf since December 2022, overseeing a portfolio of high-touch customers and promoting technology adoption through personalized support and training. Previously, Tyler held the position of Agent Experience Manager at Compass from 2020 to 2022, facilitating customer engagement and service adoption. Tyler's experience at Apple from 2014 to 2020 includes roles as a Failure Analysis Engineer in Product Quality, Senior Advisor for AppleCare Technical Support, Mac Genius, and Technical Support Expert, with a strong focus on technical advising, process improvement, and leadership development. Tyler holds an Associate of Arts degree in Information Technology Project Management from Florida Atlantic University.
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