Kellis King is a tenured customer experience professional and people leader with over 12 years of expertise in managing diverse remote teams in customer support and inbound sales. Currently serving as the Director of Customer Experience at Jampack and a Barre Instructor at barre3, Kellis has a proven track record of elevating customer satisfaction and driving retention, achieving sustained CSAT scores of 80–85% and generating over $14 million in annual revenue through engagement initiatives. Previously, Kellis held leadership roles at CustomInk, where they thrived in sales and development, mentoring teams and implementing process improvements. Kellis earned a Master’s Degree in Art Education from the University of Nebraska at Kearney and a Bachelor of Arts in Art History from the University of Nevada, Reno.
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