Moa Alexandersson

Head Of Consumer Business at Jämtkraft AB

Moa Alexandersson has a diverse work experience spanning multiple industries and roles. Moa began their career as a Sales Representative at Åhléns AB, where they gained knowledge in customer service and sales. Moa then worked as a Project Coordinator at Akademikonferens, where they showcased excellent organizational skills and a service-oriented approach.

Moa transitioned into the consulting field, starting with Resources Global Professionals as an internal audit consultant. Moa implemented internal controls at an international energy and utilities company, overseeing status reporting, KPI tracking, and implementation activities worldwide. Moa later joined Deloitte as a Consultant, specializing in change management, communication, and training for large transformation projects. During their time at Deloitte, they worked on a global CRM project for a telecom client, leading end-user training initiatives.

Moa continued their consulting career at PwC as a Senior Consultant, focusing on change management and process improvements, particularly in customer-related processes such as marketing, sales, and service. Moa also gained experience in supply chain management, leading the roll-out of a new supply chain delivery concept to multiple European markets for a global manufacturing company.

Moa then transitioned into the corporate sector, working at Telia Company as a CRM Manager and later at Tiger of Sweden as a Loyalty Manager. At Telia Company, Moa managed customer relationship management initiatives, and at Tiger of Sweden, they oversaw loyalty programs.

Moa also ventured into entrepreneurship, becoming a Member of the Board at Moxter AB, a wholesale company specializing in products for an active lifestyle outdoors. As a board member, they represented exclusive sales agents for the Swedish market for Meindl and Nokian footwear brands.

Most recently, Moa joined Jämtkraft AB as the Head of Consumer Business, demonstrating their expertise in consumer business strategy. Prior to this role, they served as the Head of Customer Development at the same company.

Overall, Moa Alexandersson's work experience showcases a well-rounded skill set in customer service, sales, project management, consulting, change management, communication, training, and leadership roles within various industries.

Moa Alexandersson's education history includes several academic achievements and certifications. In 1998, they attended Wargentinskolan and completed an unspecified degree program, details of the field of study are not available. From 2002 to 2007, they studied at Uppsala University, where they earned a Master of Business Administration degree specializing in Marketing and International Business. In 2004, they briefly attended Trinity College Dublin for a program in Business and Management, although no specific degree was obtained there. In 2020, Moa Alexandersson attended Styrelseakademien and received certification as a board member with a focus on legal aspects of board work. Additionally, in June 2023, they completed a leadership training program at Chefakademin and earned a certification.

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