Phil Decelis

Phil Decelis is a Product Enablement & Insights Lead at Jane App, where they focus on aligning customer insights with product development. With over 15 years of experience, Phil previously held roles such as Sr. Product Owner - Customer Experience at FreshBooks, where they spearheaded customer feedback initiatives and led product development efforts, and Operational Knowledge Base Lead at Super.com, where they transformed the company's knowledge ecosystem. Phil's early career included positions at Spin Master Ltd. as a Customer & Sales Support, CRM Coordinator, among other roles that honed their skills in customer support and product training. Phil completed a Product Management degree at APM Toronto in 2024 and studied Business/Managerial Economics at Hills Road Sixth Form College.