Dejan D. is an experienced professional with a solid background in customer care and operations, currently serving as the Head of Customer Care and Delivery at Janes since June 2020. Previously, Dejan held the position of Global Customer Care Manager and served as Director of Customer Support at Ometria, where responsibilities included creating customer support functions and driving departmental growth. Dejan's career at Arkadin spanned over seven years, including roles such as Customer Operations Manager Northern Europe and Service Desk Manager Northern Europe, focusing on process improvements and client solutions. Earlier experience includes managing customer service operations at numerous organizations, demonstrating a consistent ability to enhance service delivery and team performance. Dejan holds a Bachelor's degree in Economics and History from Kingston University and has completed A-Level studies in economics, history, and IT.
This person is not in any teams
This person is not in any offices