Swapnil M. is a Technical Business Analyst at Jarus Technologies since December 2022, bringing a diverse background in software quality assurance and technical support. Previously held roles include Software Quality Analyst I and Software QA Analyst at SkillNet Solutions, and experience as a Bursar Office Student Worker and Vaccine Clinic Assistant at Cleveland State University. Swapnil began a career in software testing as a Software Test Engineer at Lince Soft Solutions, focusing on manual and automation testing. Early career experience includes an internship at CalderaWP, where implementation of quality acceptance testing for WordPress products and execution of marketing strategies contributed to a significant increase in customer retention. Swapnil holds a Master of Science in Computer and Information Systems Security/Information Assurance from Cleveland State University, attained in December 2022.
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