Eric Carlson

Eric Carlson currently serves as the Director of Training and Design at Zaxby's Franchising LLC, where responsibilities include leading a team of training professionals to develop and implement innovative training programs utilizing advanced learning technologies. Previous roles encompass positions such as Sr. Manager of Learning and Development and Franchise Training and Design Manager, where Eric focused on aligning training initiatives with company objectives and enhancing learning strategies. With experience spanning various industries, including healthcare and financial services, Eric has successfully designed, developed, and implemented educational curricula and eLearning solutions, demonstrating a strong commitment to organizational development. Eric holds a Master of Education in Instructional Design/Technology from The University of Georgia and a Bachelor of Science in Hotel and Restaurant Management from Rochester Institute of Technology.