Jayco builds high-quality RVs, camping trailers, travel trailers, fifth wheels, motorhomes and toy haulers.

Automotive

Jayco

Jayco's headquarters in Middlebury, IN, United States

Ken Walters

Chris Laware

Steven Claude

Trey Miller

The Customer Service Team at Jayco is dedicated to providing exceptional support and assistance to customers regarding their RVs, camping trailers, travel trailers, fifth wheels, motorhomes, and toy haulers. The team handles inquiries, resolves issues, and ensures an outstanding overall customer experience, striving to maintain high levels of satisfaction and loyalty.

Customer Service Team

The Design and Product Development team at Jayco is responsible for conceptualizing, designing, and refining high-quality recreational vehicles (RVs). They focus on creating innovative and functional designs for camping trailers, travel trailers, fifth wheels, motorhomes, and toy haulers, ensuring each product meets Jayco's standards of excellence and customer needs.

Design and Product Development

The Marketing Team at Jayco develops and executes strategies to promote their range of high-quality RVs, camping trailers, and motorhomes. They manage brand positioning, handle internal and external communications, enhance customer experiences, and drive market growth through targeted campaigns and marketing initiatives.

Marketing Team

The Customer Service and Support Team at Jayco ensures customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance for all Jayco products. Led by the Vice President of Customer Service, the team includes a Consumer Affairs Manager who handles consumer relations and a Technical Support Specialist who offers expert technical solutions.

Customer Service and Support Team

The Leadership Team at Jayco is responsible for setting the strategic direction of the company, overseeing organizational performance, and ensuring alignment with core values and goals. The team, including the President and Vice Presidents of Customer Service and Marketing, collaborates to enhance customer satisfaction, drive marketing initiatives, and uphold the company's reputation for high-quality RVs and trailers.

Jayco

Org chart

Teams

Customer Service Team

Design and Product Development

Marketing Team

Customer Service and Support Team

Leadership Team

Offices

Jayco

Org chart

Teams

Customer Service Team

Design and Product Development

Marketing Team

Customer Service and Support Team

Leadership Team

Offices

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