Mislene Carvalho Papi

Mislene Carvalho Papi is a senior strategy analyst specializing in collections, currently holding positions at Banco Arbi S/A and Jazz Tech since 2025 and 2022, respectively. With a robust background in debt management and collection strategies, Mislene has developed expertise in analyzing delinquencies, supervising collection operations, creating KPIs, and implementing continuous improvements to achieve better results in collections. Mislene's previous experience includes roles at Omni Banco & Financeira, Federal Invest, and banco BV, focusing on B2B and B2B2C collection processes, performance analysis, and strategic implementation. Mislene holds an MBA in Data Science Advanced & Analytics from Impacta Tecnologia and a B.B.A. in Business Administration from Faeti, among other qualifications.