Fahad Butt is a Digital Transformation Leader and CX Strategist with extensive experience in the telecommunications industry, focusing on CX Analytics and VOC Management. They held positions at Jazz, including Digital Transformation Manager and Expert in CX Analytics & VOC Management, where they excelled in optimizing customer experiences and managing large teams. Fahad earned a Master's Degree in Business Administration from NCBA and a Bachelor's degree in Commerce and Information Technology from the University of the Punjab. Certified in Professional Scrum Master 1, they demonstrate strong analytical and leadership skills, driving digital transformation and customer success initiatives.
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