Muhammad Ismail is a strategic business leader with 20 years of experience in procurement transformation and enterprise growth across telecom, technology, and services sectors. Currently serving as the Head of ServiceCo, Ismail leads the design and operationalization of a new enterprise support entity that is transforming service delivery within the organization. Previously, Ismail held leadership roles at Jazz and VEON, where they implemented global procurement strategies, negotiated multi-million-dollar contracts, and established governance frameworks to enhance efficiency and compliance. Ismail has a proven track record of building high-performance teams and fostering partnerships that drive sustainable business growth. They hold a BBA (Hons) in Finance and IT from the International Islamic University.
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