At JBT Care Consulting, we help healthcare organizations design, launch, and optimize modern virtual care and revenue cycle systems that drive both clinical excellence and financial sustainability.

Founded by industry veteran Jenn Tompkins, a Physical Therapist and healthcare entrepreneur, JBT Care Consulting brings over two decades of experience building and scaling healthcare operations from the front lines of patient care to executive-level business strategy. Jenn launched her first care management company in 2020, growing it into a virtual care organization that achieved an impressive acquisition in 2024.

Our team’s expertise spans Virtual Care Program Development and Revenue Cycle Management:

Virtual Care: We specialize in building and optimizing programs for Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), Chronic Care Management (CCM), and Advanced Primary Care Management (APCM). Our work helps payers, providers, and care management companies deliver continuous, connected care that improves outcomes and aligns with value-based models.

Virtual Physical Therapy: With a strong foundation in clinical practice, originating from Jenn’s PT training at UT Southwestern Medical Center (Class of 2004), we design and implement innovative hybrid therapy programs that expand access and maintain exceptional patient outcomes.

Revenue Cycle Management: With more than 28 years of direct RCM experience, we understand what it takes to maximize reimbursement, ensure compliance, and strengthen financial performance. We’ve worked with providers across multiple specialties, including but not limited to primary care, maternal-fetal medicine, OB, cardiology, endocrinology, and pediatrics.

At our core, JBT Care Consulting believes that great care and great business aren’t mutually exclusive, they’re deeply connected. We build systems that empower care teams, support clinicians, and deliver measurable results for patients and organizations alike.

JBT Care Consulting

Org chart

Teams

Offices