Jodi K.

Jodi K. is a seasoned professional at J.D. Power, where tenure began in July 2004, culminating in the role of Senior Principal in CX Solutions. With extensive experience managing non-automotive consulting projects across various industries, including Insurance, Banking, and Hospitality, Jodi K. has excelled in conducting thorough Customer Experience consulting phases and integrating findings into actionable recommendations. Previous roles encompass key positions such as Senior Research Manager and Client Engagement Manager, where impactful customer experience solutions were developed for major financial institutions. Prior experience at MORPACE as Project Director involved overseeing significant research projects in healthcare, contributing to revenue generation. Jodi K. holds a Bachelor of Business Administration degree from the University of Michigan, with a focus on Management and Psychology.