John Cabell

John Cabell has a diverse work experience spanning over several years. John is currently serving as the Managing Director of Payments Intelligence at J.D. Power since July 2018. Prior to this, they were the Owner of StrategyPoint Consulting, LLC starting from September 2014.

From November 2015 to November 2017, they worked as the Head of Customer Engagement at First Guaranty Mortgage Corporation®, where they led efforts to transform customer experiences and promote an enthusiastic customer culture.

John also has experience as the Chief Financial and Operating Officer at Christchurch School from May 2008 to August 2014.

Before that, they held the position of SVP, Customer Experience Executive at Wachovia Bank from February 2006 to January 2008.

From January 2000 to February 2006, they worked as the Director of Program Management at Capital One.

John started their professional career as a Lieutenant in the US Navy from June 1990 to July 1994.

Prior to their Navy service, they worked as a Project Manager at Georgia Ports Authority from June 1997 to December 1999.

With their extensive experience in various industries, John Cabell has developed a well-rounded skill set, focusing on customer engagement, program management, and financial operations.

John Cabell has a diverse education history. John obtained their Bachelor of Arts degree in Economics and French from Virginia Military Institute, where they studied from 1986 to 1990. In 1988, they also pursued a Certificat de Français Professionel at Chambre de Commerce and d’Industrie de Paris and studied French Language and Economy at Institut d’Etudes Françaises d’Avignon in the same year. Later, from 1995 to 1997, John attended William & Mary – Raymond A. Mason School of Business, where they earned their Master of Business Administration (MBA) with a focus on Technology.