Robert Serretti is a seasoned professional with extensive experience in the telecommunications and contact center industries. Currently serving as Chief Technology Officer at TeleSpeak since October 2024, Robert drives technological innovation and strategic direction. As President of Contact Center Network, LLC since February 2006, Robert specializes in providing consultative services for contact center vendor selection, aligning solutions with client objectives. Robert’s previous roles include Contact Center Evaluator at J.D. Power, National Senior Sales Manager at AnswerNet, President of AIM Contact Centers, LLC, Telecommunications Manager/Systems Administrator at Integrated Marketing Concepts, and Cost Studies Supervisor/Consultant at ICORE, Inc. Robert holds a Bachelor’s degree in Business Administration with a focus on Corporate Finance and Mathematics from Stetson University and has also studied at Lehigh University.
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