Doug Jenner is an experienced professional in service transition and management, currently serving as the Multichannel Transition Manager at JD Sports Fashion plc since August 2021. Prior to this role, Doug held key positions at Experian as Head of Product Service Design, where responsibilities included architecting service capabilities to support strategic plans for Experian UK&I. At Atos, Doug led a team as Lead Service Architect on the Post Office Ltd Account, focusing on the implementation of Service Towers in a SIAM model. Earlier experience includes serving as IT Transformation Service Transition Manager and Retail & Cheque Clearing Service Manager at the Post Office, overseeing significant IT infrastructure redesigns and service management for various offerings. Doug's educational background includes attendance at Cove Comprehensive Secondary School.
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