Jay L. has 19 years of experience in the service industry, including 10 years in management roles. Currently, they serve as a Senior Service Delivery Manager at Jeavio, where they oversee operational results and lead a support team. Previously, Jay held various positions at companies such as Cybage Software, IBM Daksh, and Automation Anywhere, focusing on technical support, team management, and customer satisfaction. Jay’s extensive experience highlights their expertise in streamlining processes and mentoring support staff to enhance service delivery.
Location
Vadodara, India
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