Willi S. is the CEO and Founder of JediCRM, where they lead strategy and innovation to enhance business value through advanced SAP CX solutions. With over 24 years of experience in technology and system implementation, Willi has a strong focus on creating intelligent platforms that improve customer experiences. They developed the Lean Jedi methodology to streamline processes like requirements gathering and journey mapping. Previously, Willi held roles such as SAP Architect and Digital Tech Developer Manager, working with various companies to implement complex systems and optimize customer engagement. Willi continues to pursue education in Software Engineering and Digital Marketing while sharing a commitment to helping businesses connect meaningfully with their customers.
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