Patrick Blume

Head Of Support - Tier 2 at Jedox

Patrick Blume has a diverse work experience spanning over several years. Patrick currently works at Jedox as the Head of Support - Tier 2 since April 2023. Prior to this, they were the Senior Support Engineer Teamlead at Jedox from July 2022 to April 2023. Before Jedox, Patrick worked at Finanz Informatik as an Infrastrukturberater from January 2021 to June 2022. Patrick was also a Senior Support Consultant at Cubeware GmbH from September 2018 to December 2020. From October 2017 to August 2018, Patrick served as an IT-Consultant Anwendungsmanagement at ita vero GmbH. In addition, they have also undergone professional training at an undisclosed company from March 2017 to September 2017. Patrick has extensive experience in the field of support and operations, having held positions such as Teamlead Support Operations at Infor Global Solutions (August 2006 to February 2017) and Teamleiter Support at Union Systems Limited (January 2005 to July 2006). Their earlier roles include Support Consultant at Mis GmbH (January 2001 to December 2004), and Ablauforganisation Passiv at Deutsche Hypothekenbank Frankfurt AG (July 1999 to December 2000). Patrick started their career in EDV-Organisation at Volksbank Eppertshausen eG from May 1995 to June 1999.

Patrick Blume completed their education as a Bankkaufmann at Volksbank Eppertshausen eG from 1992 to 1995. Patrick also obtained various certifications in subjects such as artificial intelligence, digital nomadism, leadership, communication, and sustainability from LinkedIn, with most certifications being obtained in 2022 and 2023.

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Timeline

  • Head Of Support - Tier 2

    April, 2023 - present

  • Senior Support Engineer Teamlead

    July, 2022

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