Lead end-to-end experience strategy across physical products, digital interfaces, and service ecosystems, partnering with leadership teams to define direction, structure teams, and deliver coherent, user-centered systems.

Work spans experience strategy, industrial design, service design, research, and organizational design, with a focus on complex, regulated, and high-impact domains including med-tech and healthcare.

Engagements often involve:
 • Establishing or scaling design functions
 • Aligning design, product, and engineering around shared experience principles
 • Translating user and business insight into actionable design direction
 • Advising executives and founders on product and experience strategy
 • Remain hands-on when needed — developing early concepts, experience frameworks, and critical design explorations to establish direction, quality, and shared understanding.

Jeff Pipe

Org chart

Teams

Offices

Jeff Pipe

Org chart

Teams

Offices

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