Joe Cheung is an experienced Application Support Engineer with a strong background in Electronic Trading System Support, focusing on system design and enhancements. They are currently a Regional Equities Application Support Engineer at Jefferies, where they provide first-line support for mission-critical trading applications and lead project implementations. Previously, Joe held various roles, including Senior Application Support Analyst at BNP Paribas and Manager at Macquarie Group, and received the Global Client Services - Service Excellence Award from ITG in Q1 2010. Joe is pursuing an online certificate course in Fintech at the Massachusetts Institute of Technology, building upon a First Class Honours degree in Information Technology from The Hong Kong Polytechnic University.
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