Vivek Hirani is an accomplished IT professional specializing in investment banking end-user support, with over nine years of experience in roles including VIP support and desktop engineering. Currently serving as Vice President at Jefferies, Vivek leads critical IT initiatives such as the COVID-19 Business Continuity Plan and the deployment of Windows 11. Previous roles included support at Citi, Nomura, and RBC, where Vivek demonstrated technical expertise in troubleshooting and managing high-impact projects. Vivek's strong communication skills and proactive approach make them a valued team member known for achieving customer satisfaction.
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