Yiyan Chan

Yiyan Chan is a process-driven change leader and expert in executing regional and global transformation initiatives across multinational corporations and start-ups. Currently serving as the VP of CRM & Analytics, APAC Global Markets Lead at Jefferies, Yiyan previously held roles such as Senior Manager of APAC Innovation and Transformation at GLG, where significant improvements in operational strategies and customer experience were achieved. Yiyan's leadership in various projects has consistently generated productivity gains, including a notable 350% revenue increase while serving as Regional Director at The Intern Group. Academically, Yiyan holds a Bachelor's degree in Global China Studies from The Hong Kong University of Science and Technology and has participated in exchange programs at prestigious institutions including Peking University and National Taiwan University.