Jem builds HR Software for companies with frontline workers. Using WhatsApp, we make it easy for HR and Payroll Managers to send payslips, process leave requests and communicate with thousands of frontline workers in just a few clicks.Jem is system-agnostic and easily plugs into your existing payroll system, whether it's Sage or SAP. Thatmeans we can get you up and running in a day. HR and Payroll managers use the Jem Dashboard, a simple web-based application to communicate with their entire workforce. Frontline employees use the Jem WhatsApp channel to request payslips, apply for leave or take a salary advance without the need for an email address or an employee self-service app.

Information Technology

Internet

This department focuses on generating new business opportunities and nurturing potential client relationships.

Sales Development

The Customer Support and Success team at Jem ensures a seamless experience for HR and Payroll Managers and frontline employees using our HR software. They handle everything from onboarding and training clients to providing ongoing support and resolving technical issues. By coordinating customer data, addressing inquiries, and offering proactive guidance, the team ensures users maximize the benefits of Jem's solutions for efficient HR and payroll management.

Customer Support and Success

This department focuses on client satisfaction, retention, and growth through support and relationship management.

Customer Success

This department focuses on the creation and enhancement of products through management, engineering, and technical design.

Product Development

This department is responsible for managing the organization's financial planning, analysis, and operations.

Finance Department

The Leadership Team at Jem consists of the CPO & Co-founder, CEO & Co-founder, and CTO. This team is responsible for setting the strategic direction of the company, driving product innovation, overseeing overall company operations, and ensuring seamless integration of Jem's HR software with existing payroll systems. They also focus on maintaining a strong company culture and fostering growth in alignment with Jem's mission to simplify HR management for frontline workers.

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Other teams

Customer Support and Success

Customer Success

Product Development

Finance Department

Leadership Team