ME

Michael Encrapera

Global Technical Support Services

Michael Encrapera possesses extensive experience in technical support and systems engineering, having served at Jeppesen, a Boeing Company, since September 1999 in various capacities, including Senior Systems & Application Engineer and Manager of Global Technical Support Services. In these roles, Michael has demonstrated expertise in managing UNIX, Linux, and Windows-based application systems, troubleshooting production issues, and leading a support team while ensuring high-performance standards and staff training. Prior to Jeppesen, Michael worked as a Maintenance Administrator at Bell Atlantic, where responsibilities included handling repair calls and supervising customer service employees. Michael holds a Bachelor of Science degree in Management from Indiana University of Pennsylvania.

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