Susan Ma is a versatile professional with a diverse background in human resources and software engineering. Currently serving as a Volunteer HR Generalist at JerseySTEM, Susan manages intern timesheets and community engagement while deploying HR technology for program instructors. Previously, as a People Ops Generalist at StackBlitz, Susan screened over 10,000 resumes and led the creation of an employee handbook and internal HR playbook. Prior experience includes roles as a Software Engineer at This Dot, Inc, where Susan hosted web events to promote women in tech, and as a Junior Software Engineer at One Door, focusing on application stability. Susan also significantly improved enrollment as a Senior Admissions Coordinator at DigiPen Institute of Technology and enhanced tour and merchandise profits as Operations and Tour Manager for Various Artists. Educational qualifications include a Bachelor of Science in Recording Industry: Music Business from Middle Tennessee State University and training in software development from Launch Academy.