Marco M. is a Product Design Manager at Customer Alliance, leading a team focused on creating a European-centric B2B SaaS platform that enhances customer experiences. With a proven track record of improving key performance metrics, Marco has effectively implemented design systems, conducted user research, and introduced innovative methodologies. Previous experience includes senior and product design roles at Seven Senders, where Marco specialized in delivery tools and analytics, and positions at World Wide Technology, where responsibilities encompassed project management and customer care for major IT infrastructure projects. Marco's design background began at ICON Worldwide AG and includes internships across various organizations, supporting skills in multimedia and marketing. Education credentials include dual bachelor's degrees in Graphic Design and Media, and Computer Science from Creighton University, supplemented by an international study program in Berlin.
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