David Parry is an experienced professional with a diverse background in contact center support and management. Currently, David serves as a Contact Center Agent Support at Jet2.com and Jet2holidays, providing Microsoft Teams assistance to staff while facilitating sales conversions and booking amendments. Previously, David held the position of Developing Team Leader for Pre Travel Services, managing inflight champagne orders and ensuring compliance with service level agreements. Prior experience includes roles such as Protection Introducer at Engage Mutual Assurance, where David qualified in UK Financial Services Regulations, and Company Manager at NB Partners Limited, overseeing a telesales team. Additional experience includes working as an Account Manager at Golley Slater, responsible for managing a large application center team, and serving as a Field Sales Representative at EDF Energy. David holds a GCSE from Prince Henry's Grammar, completed between 1999 and 2003.
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