France’S Okeke

Customer Service Representative at Jet2

Frances Okeke is a skilled product researcher with a strong background in the tech industry, currently serving at SEAMFIX since June 2022, focusing on the Agro-tech sector and enhancing sales leads through thorough research and product analysis. Prior experience includes a role as a Junior Product Researcher at Vovida Communications, where product research and usability testing significantly improved the SmartApp's performance, and as a Customer Experience Officer at Smile Communications, where customer satisfaction ratings and retention were notably increased. Frances Okeke's educational qualifications encompass an MBA in Business from Glasgow Caledonian University, a Bootcamp in UX/UI Design from Stutern, an MSc in Operations and Production Management from the University of Lagos, and a Bachelor's degree in Business Administration from the University of Lagos.

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