Lee Davies currently serves as the Head of Overseas Operations at Jet2.com and Jet2holidays since November 2016, overseeing strategy, planning, and delivery across Europe to ensure performance and customer service excellence. Prior to this role, Lee held the position of Customer Operations Manager at Booking.com, managing a large B2B/B2C contact centre and leading an international management team. Lee's extensive experience in the travel industry includes various managerial positions at TUI Travel PLC, as well as earlier roles at Siesta Holidays and Ian Mearns Holidays. Lee holds an NVQ Level 3 Certificate in Assessing Vocational Achievement from Bridgend College.
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