Richard H. is a seasoned IT professional with extensive experience in cloud infrastructure engineering and technical support. Currently serving as a Senior Cloud Infrastructure Engineer at Jet2.com and Jet2holidays since May 2023, Richard previously held various roles at BT Group from October 2014 to May 2023, including 3rd Line IT Cloud & Infrastructure Engineering Specialist and Lead Cloud Engineer. Richard's expertise spans technologies such as Azure, VMware, Microsoft Windows Server, and Citrix. Additionally, Richard has contributed to companies like Hitachi Capital (UK) PLC, RM Education, and Liberata, providing 3rd Line support and systems engineering across diverse IT environments. Richard holds a BSc in Information Systems from the University of Leeds, earned from 2001 to 2004.
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