Robert Calvert is a seasoned professional with extensive experience in operations and customer service within the travel industry. Currently serving as a Senior Operations Analyst at Jet2.com since August 2007, Robert excels in compiling operational performance statistics and producing Management Information reports, while also collaborating with operational teams to enhance planning and forecasting. Previous roles at Jet2.com include Customer Operations Controller, where Robert managed customer communications during flight disruptions, and Check In Agent and Airside Supervisor, supporting passengers through the check-in process. Prior experience includes a role as an Entertainer at Marina Hotels, where Robert focused on enhancing guest experiences during summer seasons. Robert holds an AVCE in Travel and Tourism Animateur from Park Lane College, attended from 2004 to 2006.
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