Sam Roberts has extensive experience in operations and systems management, currently serving as Systems & Information Manager and previously as Senior Operations Analyst at Jet2.com and Jet2holidays since February 2017. Prior to this role, Sam worked at Truphone from April 2013 to January 2017 as Metrics and Process Manager, focusing on key performance indicators and operational reporting to enhance customer experience. Sam's career began at Electronic Arts, where various roles from Senior Operations Analyst to UK Mastering Technician spanned over a decade, involving significant responsibilities in intellectual property security, content distribution, and customer service within the gaming industry.
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