Eric Townsend is a Senior Operations Analyst and Product Owner at JetBlue, where they lead the development and integration of a key internal pilot bidding system. They previously held various roles within the aviation industry, including Crew Staffing Analyst and Crew Scheduler, demonstrating a strong ability in project management and client relations. With over 20 years of experience as a creative entrepreneur, Eric has managed high-profile projects for global brands such as Amazon and Gucci, showcasing their expertise in photography, artist management, and production. Their diverse career combines analytical skills with creativity, driving success across industries.
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