Mabel Herrera

Mabel Herrera is a seasoned professional in product and program management with extensive experience at JetBlue since May 2020, currently serving as Manager of Product Development, where Mabel has successfully overseen the JFK T5 and LGA MAT Concessions Program, achieving a notable 9.9% increase in sales revenue. Previous roles include Senior Analyst in Ground Experience Strategy and Product Development, where Mabel spearheaded customer service enhancements and managed multiple workstreams. Mabel's career at JetBlue also encompasses contributions across various departments, including financial planning, airport operations, and digital experience, originally starting as an Analyst through the JET Graduate Rotational Program. Educational qualifications include a Master’s Degree in Business Management and Leadership from the CUNY School of Professional Studies, a Bachelor of Business Administration in International Marketing from Baruch College, and an Associate of Arts in Business Administration from the Borough of Manhattan Community College.