Nikiyah Caesar

Nikiyah Caesar is a Client Relations Specialist at JetBlue, with a proven track record in improving customer support efficiency and client retention. Experience includes analyzing customer support trends and optimizing high-value client accounts, resulting in significant improvements in resolution times and retention rates. Previous roles include Senior Sales Representative at iMarkets Live, where market trend analysis contributed to team recruitment growth, and Sales Supervisor at Elie Tahari, focusing on data-driven sales strategies. Additional experience as an Administrative Strategy Coordinator at Antioch Academy and a Legislative Assistant at New York State Assembly showcases skills in financial reporting, legislative research, and data analysis. Nikiyah Caesar is currently pursuing a Master of Business Administration at Western Governors University.