Thomas Wong is an experienced analyst currently employed at JetBlue since January 2023, focusing on airport performance and quality. Responsibilities include approving corrective action plans, reviewing compliance data for trends, and facilitating communication of policies and regulations to ensure fair resolutions. Prior to this role, Thomas served as a manager at Bayonne Physical Therapy from May 2012 to April 2016, overseeing medical chart reviews, insurance audits, and staff training. Thomas also held the position of supervisor at Barnes & Noble College from October 2011 to May 2012. Academic credentials include a Bachelor's degree in Business Administration and Management from New Jersey City University, earned between 2005 and 2010.
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