John Glenn

Customer Success Manager, Technical Support Core

John Glenn is an experienced Customer Success Manager at JFrog, overseeing the High Touch Support Team since April 2021, leveraging skills in Technical Account Management and Project Management to support top VIP customers. Prior to this role, John served as the Lead Global Analytics Systems Technical Support Engineer at NICE_Ltd., leading a global technical team and enhancing support for Nexidia-based software. John has also held positions as Processing Operations Manager at Cartera Commerce and Lead Operations Analyst and DevOps Manager at Vesdia Corporation, where responsibilities included team supervision and technical operations management. Earlier career roles included IT Manager positions at EG Technologies and Quellan, as well as IT Administrator at Idapta. John holds a Bachelor of Science in Management Information Systems from Georgia State University and has obtained MCSE certification.

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