洁 李 is a seasoned professional in customer service and project management, having worked at 中国移动北京公司 from 2003 to 2015, where they made significant contributions in various roles including Customer Service Project Manager. During their tenure, they led initiatives to upgrade call center applications and improve service quality, notably elevating the 10086 hotline's service levels to rank second across the group. They later served as a Customer Service Manager at 万达信息科技股份有限公司 in 2015 and as the head of the Post-Loan Operations Expansion Department at 人人行科技股份有限公司 from 2017 to 2018. Currently, they hold the position of Senior Director, focusing on operational management.
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