Arun Ramamurthy

Arun Ramamurthy is an experienced professional in customer experience and operational leadership, currently serving as Lead for Learning & Development and Customer Experience at Jio since June 2015. Arun has held multiple leadership positions, including Lead in Customer Experience & Quality and Head of Operations for Email, Chat & Social Media. Prior to Jio, Arun worked at Tech Mahindra as Senior Manager, managing Technical Support operations for Vodafone Hutchison Australia and focusing on Customer Experience and Operational Excellence. Earlier roles include Senior Manager in Customer Operations at Hutchison 3G, where progression through various roles led to managing customer support operations, and Duty Manager at Taj Hotels Resorts and Palaces, overseeing Front Office operations. Arun holds an ITIL V3 certification and a Diploma in Hotel Management from T.W. Institute of Hotel Management.