Daniel Francis is a Lead Tech Operations professional with 20 years of experience in telecom billing operations and management. They worked as a Technical Services Team Lead at IBM from 2015 to 2020 and served as an Assistant Manager at Vodafone Shared Services India from 2013 to 2015. Currently, they are the Deputy General Manager at Jio, building on their expertise acquired during earlier roles, including a Technical Associate position at Tech Mahindra from 2009 to 2011.
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