Mukesh Gupta is a seasoned customer service professional with extensive experience in helpdesk and software support roles. Having worked at AGS Transact Technologies Ltd. and ICICI Bank, they developed expertise in troubleshooting and application support within the banking sector. Currently, Mukesh serves as a Senior Executive at Jio, focusing on proactive monitoring and technical crisis management in the telecom industry. With a Bachelor's degree in Management Studies, they possess a strong foundation in business practices and a commitment to continuous learning and collaboration.
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